Leher AppJul 2021 – Mar 2022

100× DAU Growth

Community Manager

The Problem

Leher App had stagnating user engagement with only 1.2K daily active users. The platform needed a strategic approach to drive user adoption, retention, and monetization.

Approach

  • 01

    Successfully introduced and educated users about monetization features on the platform, creating value propositions that drove adoption

  • 02

    Launched a newsletter strategy that doubled customer retention (sessions per user from 2 to 4)

  • 03

    Analyzed user behavior to derive feature recommendations like banners, resulting in 4× user participation in campaigns

  • 04

    Researched and implemented room moderation features that doubled user satisfaction

  • 05

    Built brand voice, color palette, and theme for social media revamp achieving 4× Instagram views

  • 06

    Managed end-to-end influencer marketing campaigns increasing userbase by 200K

  • 07

    Hired, trained, and managed 10 quality show hosts to drive high-quality conversations

Outcome

100×

DAU growth in 3 months (1.2K → 100K)

User retention increase through newsletter

Campaign participation through UX improvements

200K

New users from influencer campaigns

Instagram views through brand revamp

INR 100K

Marketing agency coordination

Tech Stack & Tools

Social Media AnalyticsNewsletter PlatformsInfluencer Marketing ToolsUser Behavior AnalyticsContent Moderation Systems

Links